Not resolved

I have no heat on one of the coldest days a tech was to come between 2pm- 5pm.. I’ve called several times already and they keep pushing back the time.

It’s now 1:25 AM and I’m STILL waiting for someone to come and no one is now answering the phones.. to make matters worse is i called them two days ago due to dozen pipe and i asked the tech to put that chemical so my oil doesn’t freeze up since i knew colder days were coming. He tells me they automatically do that when they deliver your oil.

Really?? Cause here i am two days later without heat or hot water and waiting forever!!!

Product or Service Mentioned: Petro Home Services Heating Oil Supply.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jan 02.
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